Training to Get Started. Support to Keep Going.

Manufacturer Training Included

Training & Certification

Knowledge Zone Access

Ongoing Customer Support

Training for New Customers

Start With the Essentials

Learn how to set up and operate your Kaasen device, select the appropriate nozzle and carry out the essential checks before each session. Training covers device handling, temperature monitoring and responsible application.

Flexible Training Options

Learn with guidance from a TruCryo trainer. We’ll explain the included training format and any additional virtual or in-person options available for your location and requirements.

Relevant to Your Business

Whether you work in recovery, wellness, aesthetics or animal care, we help you understand how Kaasen can fit into your services, with application guidance relevant to your sector.

Resources You Can Return To

Your Knowledge Zone access gives you a place to revisit training materials, application guidance and device information. Keep learning after your initial training, with support when questions arise.

Support Beyond Your Initial Training

Refresher & Additional Training

Returning to your device or adding someone to your team? Speak with us about refresher training or certification for additional operators. We’ll explain the options and any applicable costs.

Practical Guidance

Get help with device operation, nozzle selection and the resources relevant to your work. Our team can direct you to current guidance and help you identify your next steps.

Technical Support

Contact us for troubleshooting, servicing and repair enquiries. Our customer support team works with the UK-based technical specialists who know your device.

Business & Marketing Resources

Access practical resources to help you introduce Kaasen to your clients and promote your service. Speak with our team about the materials and business support available.

One TruCryo Team, Supporting You

What You Can Expect

✔ Clear, practical instruction
✔ Guidance relevant to your sector
✔ Help with your next steps

Support Available

✔ Manufacturer training and certification
✔ Knowledge Zone learning resources
✔ Customer support and technical assistance

More Than a Device

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Training Included

Manufacturer training and certification help you build confidence from the start.

Connected Support

US customer support backed by our UK-based trainers and technical specialists.

A Long-Term Partnership

Stay connected to TruCryo as you introduce, develop and grow your service.

Continued Learning

Revisit Knowledge Zone resources and explore further training as your needs change.